privacy policy

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address when you make a reservation, sign up for our newsletter, or participate in our promotions.
• Payment Information: Credit/debit card details and billing information for processing payments through our secure payment gateway.
• Usage Information: Information about how you interact with our website and services, including IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
• Communications: Any information you provide when you contact us with questions, feedback, or other correspondence.

2. How We Use Your Information

Your information is used to:

• Process reservations and transactions.
• Respond to inquiries and customer service requests.
• Send updates, security alerts, and account notifications.
• Improve our website, services, and overall customer experience.
• Comply with legal obligations, prevent fraud, and enforce our terms and conditions.

3. Sharing of Information

We may share your information with:

• Service providers who perform services on our behalf, such as payment processing and website hosting.
• Law enforcement or other parties in response to a legal request or as required by law.
• Business partners in connection with offerings that may interest you (with your consent, where required).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organisational measures to protect the personal information we collect and maintain. However, no security system is impenetrable. We cannot guarantee the absolute security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

5. Your Privacy Choices

You have certain choices regarding the personal information you provide to us:

• You may opt out of receiving promotional communications by following the unsubscribe instructions provided in these communications.
• You can control the use of cookies at the individual browser level.

6. Age Restriction

The Loft Bar is committed to upholding the legal drinking age laws. Our services are intended for adults aged 18 and over. We do not market to or knowingly collect any personally identifiable information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Loft Bar

Level 1, 93 Cashel Street, Oxford Square, Christchurch, New Zealand

info@theloftbar.nz

03 365 5638